Comcast sued for $3.7bn by Washington state for 'deceiving its customers' |
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2016-08-01 00:00:00 |
Topping the litany of malfeasance outlined in the complaint is the allegation that Comcast “grossly misrepresented” its consumer protection plan to its customers.
Washington state has filed a $3.7bn lawsuit against the telecommunications firm Comcast alleging that the company violated the state’s Consumer Protection Act almost 2m times.
The suit also demands $73m to pay back Service Protection Plan payments, and an estimated $1m to refund people who were unfairly charged for service calls.
“This case is a classic example of a big corporation deceiving its customers for financial gain,” Ferguson said in a statement.
In a statement, a Comcast spokesperson said that the company’s service protection plan “has given those Washington consumers who chose to purchase it great value by completely covering over 99% of their repair calls”. |
CMCSA |
{"Nicky Woolf"} |
483 |
Comcast Sued by Viamedia for Monopolization of ‘Spot’ Cable Ad Sales Market |
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None |
Spot cable advertising is a relatively obscure part of the $70 billion television advertising market.
In a statement, Comcast said the advertising market is “robustly competitive” and local cable advertising only accounts for 7% of local ad sales because of competition with other media like radio and broadcast TV.
Viamedia, which competes against Comcast in the business of local cable advertising, accused Comcast of outsize influence and business practices that are squeezing out firms like Viamedia and causing them financial harm.
In the lawsuit, Viamedia alleged that Comcast has been excluding Viamedia and rival cable firms represented by Viamedia from interconnects it controls.
The U.S. Justice Department has already been probing Comcast’s practices in the so-called “spot” cable ad sales business since late last year. |
CMCSA |
{"Shalini Ramachandran","Shalini Ramachandran Wsj Com"} |
484 |
Comcast sued for turning home Wi-Fi routers into public hotspots |
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2014-12-09 04:37:00+00 |
Comcast will formally request an FCC review of a $45.2 billion Time Warner Cable deal ... more Photo: Robert Galbraith, Reuters Comcast sued for turning home Wi-Fi routers into public hotspots 1 / 1 Back to GalleryTwo East Bay residents are suing Comcast for plugging their home’s wireless router into what they call a power-wasting, Internet-clogging, privacy threatening network of public Wi-Fi hotspots.
Comcast is trying to compete with major cell phone carriers by creating a public Xfinity WiFi Hotspot network in 19 of the country’s largest cities.
Comcast has also said the energy costs will depend on how much guests use a resident’s Wi-Fi.
Comcast sued for turning home Wi-Fi routers into public hotspotsPhoto: Robert Galbraith, Reuters Image 1 of / 1 Caption Close Image 1 of 1 A Comcast sign is shown on the side of a vehicle in San Francisco, California in this file photo taken February 13, 2014.
The secondary signal is supposed to be separate from the private Wi-Fi channel customers use, and it is intended for houseguests or Comcast subscribers who happen to be in range and using mobile devices. |
CMCSA |
{"Benny Evangelista"} |
485 |
Comcast Sued By Man Who Says He Lost Job After Complaining About Awful Customer Service |
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2014-10-17 00:00:00 |
According to the lawsuit, Comcast either knew that was false or didn’t bother to ascertain whether or not it was true.
“When Mr. O’Rourke was out of town, Comcast shipped him 12 random pieces of Comcast equipment," according to the suit.
A California man claimed earlier this year that a nightmare customer-service experience with Comcast caused him to lose his job.
Earlier this year, O'Rourke alleged that Comcast complained about him to his then-employer, leading him to be terminated from his job.
The problems with his service began almost immediately, according to O’Rourke’s lawsuit. |
CMCSA |
{"Hunter Stuart","News Editor","The Huffington Post"} |
486 |
Comcast Accused Of Unauthorized Credit Checks On New Customers In Class Action Suit |
-13 |
2015-01-14 22:43:26+00 |
The lawsuit was filed as a class action, meaning other similarly situated Comcast customers could potentially join it.
Comcast DebtComcast Credit Report Lawsuit.
During a chat session with a Comcast representative, Santangelo was told the company would have to issue a credit inquiry to establish new service.
A new class-action lawsuit asserts that Comcast Corp. helped itself to a customer’s credit report without authorization, even after he specifically paid the cable giant to prevent the disclosure of his financial information.
In some posts, customers accused Comcast of initiating a so-called hard pull, which can downgrade credit scores and remain on a person’s score for two years. |
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{} |
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Al Sharpton, Comcast Accused Of 'Jim Crow'-Like Racial Discrimination In Lawsuit |
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2015-02-24 00:00:00 |
Al Sharpton, the NAACP, the National Urban League, and Sharpton's non-profit organization, the National Action Network.
Comcast, Sharpton and the National Action Network all hit back at Allen and the NAAAOM in statements to The Hollywood Reporter.
In a statement to The Huffington Post, the National Action Network further dismissed the lawsuit, calling its credibility into question.
This post has been updated to include a statement from the National Action Network.
“National Action Network has not been served with any papers and considers this claim frivolous," the statement read. |
CMCSA |
{"Jackson Connor","Huffpost Media Fellow"} |
877 |
Comcast Fined $2.3M to End Probe Into Mischarging Customers |
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None |
The agency has fined other companies larger amounts, such as a $100 million fine last year against AT&T for slowing cellphone customers' data speeds.
Government regulators are fining Comcast $2.3 million, saying the cable giant has charged customers for stuff they never ordered, like premium channels or extra cable boxes.
The FCC's settlement with Comcast, which resolves a two-year investigation, said that some customers complained that they were charged for a service or equipment after they specifically said no to Comcast reps.
The Federal Communications Commission said the Philadelphia company must clearly ask customers before charging them for new services or equipment and make it easier for customers to fight charges they think are wrong.
A Senate investigation this summer had also criticized Comcast and Time Warner Cable, now owned by Charter Communications, for often failing to refund customers who had been mistakenly charged for cable boxes. |
CMCSA |
{"Abc News"} |
400 |
Comcast sued for $100 million in Washington state lawsuit over deceptive practices |
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2016-08-01 00:00:00 |
Caption Bob Dylan musical highlights A brief look at the catalog of Bob Dylan.
Caption Bob Dylan wins Nobel Prize for literature In what was considered a "radical" choice, Bob Dylan was announced as the winner of the Nobel Prize in literature on Oct. 13.
Comcast is being sued for $100 million by Washington state in a lawsuit alleging that the cable giant illegally deceived its customers in order to pad the company’s bottom line.
In what was considered a "radical" choice, Bob Dylan was announced as the winner of the Nobel Prize in literature on Oct. 13.
The violations include charging improper service call fees, erroneous credit screening practices and misleading 500,000 Comcast customers into paying at least $73 million over the last five years for an ineffective Service Protection Plan. |
CMCSA |
{"Tyler Hersko","Los Angeles Times"} |
482 |
Comcast Sued Over Claims It Sabotaged Houston Sports Network |
-20 |
2015-06-11 00:00:00 |
The case is In re Houston Regional Sports Network LP, 13-bk-35998, U.S. Bankruptcy Court, Southern District of Texas (Houston).
Comcast Corp. was accused of sabotaging a Houston television network it co-owned with baseball’s Astros and basketball’s Rockets so it could acquire the teams’ broadcast rights on the cheap.
“Comcast did everything in its power to financially impair” the Houston Regional Sports Network so it could acquire broadcast rights to Astros and Rockets games “at a significant discount,” the teams said in the complaint.
The suit is the latest twist in the wrangling over the network, once a joint venture between Comcast and the teams, which stretches back to 2010.
The professional sports teams sued Comcast in Texas bankruptcy court Thursday claiming the largest U.S. cable operator sought to “financially cripple” the network to drive down its value and make it ripe for a low-cost acquisition. |
CMCSA |
{"Jef Feeley"} |
487 |
Comcast hit with FCC's biggest cable fine ever |
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2016-10-11 00:00:00 |
Comcast is being forced to pay the largest fine the FCC has ever levied against a cable operator.
In many cases, the FCC said, customers expressly told Comcast that they didn't want the add-on options, but they were charged anyway.
"Comcast added that the issues were due to "isolated errors or customer confusion," according to a statement.
Related: FCC delays vote on controversial cable box planThe FCC said it received over 1,000 complaints from customers, who said Comcast charged them for premium channels, cable boxes, DVRs or other products that they never ordered.
Its offense: Charging customers for services and equipment they didn't ask for. |
CMCSA |
{"Jackie Wattles"} |
1310 |
Comcast hit with FCC's biggest cable fine ever |
-21 |
2016-10-11 00:00:00 |
Comcast is being forced to pay the largest fine the FCC has ever levied against a cable operator.
In many cases, the FCC said, customers expressly told Comcast that they didn't want the add-on options, but they were charged anyway.
"Comcast added that the issues were due to "isolated errors or customer confusion," according to a statement.
Related: FCC delays vote on controversial cable box planThe FCC said it received over 1,000 complaints from customers, who said Comcast charged them for premium channels, cable boxes, DVRs or other products that they never ordered.
Its offense: Charging customers for services and equipment they didn't ask for. |
CMCSA |
{"Jackie Wattles"} |
1317 |